About Hampden

Hampden is a multi-brand boutique offering an ultra-curated selection of over 100 established and emerging luxury fashion labels along with a unique contemporary designer assortment of ready-to-wear, shoes, handbags, jewelry, and accessories. Since opening the boutique in February 2007, Founder and CEO, Stacy Smallwood has been responsible for curating Hampden's exceptional offering and exclusive collaborations, providing unprecedented client service and hospitality to her loyal customers across the world. Situated on Charleston's famous King Street, the 10,000 square foot flagship location is housed in a historic building dating back to 1878, that evokes a warm and inviting atmosphere. Her exquisite eye has attracted brands such as Carolina Herrera, Christopher John Rogers, Co, Clergerie, Dries Van Noten, Erdem, Isabel Marant, JW Anderson, Ganni, KHAITE, Kika Vargas, Lingua Franca, La Double J, Proenza Schouler, Plan C, Marni, Rachel Comey, Rosetta Getty, Sacai, Simone Rocha, STAND, Stella McCartney, Ulla Johnson, among many more.

About the Internship

The intern role offers an opportunity to gain hands on experience within the fashion industry while communicating Hampden's brand values with insightful and passionate product knowledge. Responsible for special projects that add value to the Hampden team and customer experience as well as acting as an ambassador for Hampden standards in retail sales and luxury experiences. Projects within operations, merchandising, styling and client relationships will be yours to champion through problem solving, communicating, sharing solutions. Driven, charismatic, highly collaborative and engaged, an intern is an integral part of the store team!

Primary Responsibilities

• Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for the team and the customer
• Facilitate a seamless guest experience through hospitality, product knowledge and the passion that radiates from you
• Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback regarding merchandise style and fit.
• Works collaboratively with the sales team to ensure each customer receives the best experience possible.
• Takes ownership of the sales floor to ensure customer experience is the first priority
• engaging with product details, new product and replenishment and upcoming events.
• Be knowledgeable on what's new and what's selling well and shares with both the customer and team
• Promote the vision and culture of Hampden while balancing the alignment of loyalty to the Hampden brand and being a champion vendor brands
• Resolve guest feedback and address issues, including guest escalations and urgent requests, helping to "make it right" for guests
• Collaborate with team members to ensure an optimal guest experience that values guests' time and supports store operations
• Establish supportive and productive relationships with all team members, focusing on personal and professional development

Qualifications

• Communicate inventory needs to support the business goal
• Voracious learner
• Passionate about gaining experience with the goal of growing within the fashion industry
• Must be a leader in punctuality and attendance, adhering to scheduled shifts
• Builder of relationships with both customers and colleagues
• Build lasting relationships
• Clear, kind communicator
• Willing to work as part of a team and also complete work independently
• Willing to move through a store for most of a shift to help guests and accomplish work
• Willing to move boxes weighing up to 30 lbs
• Willing to work in an environment with bright lights and music

The Sales Intern Reports to the Store Director.

Hours

4 weekdays and 1 weekend is required. 9:30-6:30

Hampden is an Equal Opportunity Employer. Hampden does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.