About Hampden

Hampden is a multi-brand boutique offering an ultra-curated selection of over 100 established and emerging luxury fashion labels along with a unique contemporary designer assortment of ready-to-wear, shoes, handbags, jewelry, and accessories. Since opening the boutique in February 2007, Founder and CEO, Stacy Smallwood has been responsible for curating Hampden's exceptional offering and exclusive collaborations, providing unprecedented client service and hospitality to her loyal customers across the world. Situated on Charleston's famous King Street, the 10,000 square foot flagship location is housed in a historic building dating back to 1878, that evokes a warm and inviting atmosphere. Her exquisite eye has attracted brands such as Carolina Herrera, Christopher John Rogers, Co, Clergerie, Dries Van Noten, Erdem, Isabel Marant, JW Anderson, Ganni, KHAITE, Kika Vargas, Lingua Franca, La Double J, Proenza Schouler, Plan C, Marni, Rachel Comey, Rosetta Getty, Sacai, Simone Rocha, STAND, Stella McCartney, Ulla Johnson, among many more.

About the Internship

The Orders intern will have the opportunity to work in the eCommerce Department alongside the Orders Manager. The ideal candidate will be highly organized, extremely efficient, and have a keen eye and passion for details. Fulfilling outgoing online orders for Hampden and ensuring they are accurate and prepared for shipment is a must.

Primary Responsibilities

Order Processing

• Pull inventory from the floor immediately after online orders come through
• Prepare and process orders, including making labels in Shipstation, preparing orders for DC, checking the orders for damages
• Coordinate delivery of local delivery orders and in-store pickup orders

Online Customer Service

• Troubleshoot order errors and lost packages
• Answer all orders, emails, phone calls, and texts immediately

The Orders Intern reports to Orders Manager.

Hours

4 weekdays and 1 weekend required. 9:30-6:30

Hampden is an Equal Opportunity Employer. Hampden does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.