Allora Solutions Group
  • 13-Aug-2021 to Until Filled (EST)
  • Charleston, SC, USA
  • 36000-38000
  • Salary
  • Full Time

SUMMARY

Our client is looking for a Personal Shopper Assistant who is responsible for being an extension of the personal shopper, keep them organized, travel, check out clients, maintain clean dressing rooms, be confident one to one with clients, pull sales reports, communicate, and listen, and move with a sense of urgency. Our client's core values are humble, hungry, and smart.

JOB REQUIREMENTS

  • Self-Motivated
  • Takes initiative and is proactive
  • Resourceful; look for answers before asking and utilize resources at hand
  • Communicate and listen
  • Personal responsibility
  • Sense of urgency
  • Positive attitude
  • Punctual
  • Team player
  • Humble, Hungry, and Smart

ESSENTIAL ROLES AND RESPONSIBILITIES

  • Helping keep Personal Shopper organized
    • Ability to handle several projects simultaneously, knowing what is and isn't a priority
    • Keeping a notebook full of daily responsibilities
    • Keep track of marketing appointments and appointments via the calendar
  • Being an extension of Personal Shopper
    • Comfortable working with clients
    • Responding in a way in which the personal shopper would (tone and wording), because you will be trusted with a personal shoppers phone daily.
    • Become a role model for team
  • Ability to travel to pop-ups/photoshoots (work-related events)
    • Having the ability to travel/work on weekends, sometimes coming early and staying late.
  • Checking out clients
    • Ability to wrap according to standards, checkout, and use Springboard (pos system)
    • Being knowledgeable of brands/store/placement of specific items
    • Place items in the store in their correct position
  • Maintain clean dressing rooms
    • Grabbing clothes and shoes quickly when needed, sense of urgency
  • Pulling sales reports
    • Efficient with excel, dropbox, and Springboard
  • Being confident when helping clients one on one
    • Being an extension of the personal shopper
    • Confident in what you're talking about
    • Knowing how personal shopper would respond
    • Pulling items prior to vip clients coming in (preparing for VIP appointments by pulling correct sizes and styles suited for the client)
  • Holding personal shopper accountable for tasks needed
    • Keeping personal shopper level-headed
    • Checking in to see what else you can do
  • Try-ons
    • Ability to efficiently pull your size in new items and try on to be photographed as a reference tool for personal shopper and team.
    • fit and style knowledge
  • Fashion sensibility
    • Brand knowledge
    • Strong interest in fashion
    • Respectable styling acumen
  • Excellent oral and written communication skills
    • Needs to be a forward thinker- Ask what can be done or be proactive and do not wait to be told (Listen & learn so you begin to already know what would be most helpful)
    • Clienteling (communicating via email or text ) in personal shopper's voice
  • Proficiencies to be acquired:
    • Springboard knowledge (returns, pulling client reports, daily sales, client history)
    • UPS/FedEx knowledge (create shipment, rates & transit times, ship history, customer service phone calls)
    • Dropbox knowledge (where to find important docs)

WORK ENVIRONMENT

The Personal Shopper Assistant must be able to work weekends, move swiftly around the store, and must be able to lift and carry at least 50 pounds. Personal Shopper Assistants must be able to work at a computer and use technology. They must be able to stand for long periods of time, squat, lift, and climb. They must be able to travel.


SKILLS

  • Outgoing
  • Goal-Driven
  • Strong work ethic
  • Organized
  • Detail-oriented
  • Sociable
  • Confident
  • Intuitive
  • Engaged
  • Strong problem-solving skills
  • Excellent follow-up skills
  • Trustworthy
  • Having a sense of urgency
  • Flexible
  • Positive attitude
Allora Solutions Group
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